Rockman Jewelry pieces are handcrafted out of the finest materials by our team of master artisanal jewelers. Our collections are made from 14 karat or 18 karat gold, so they'll never tarnish or discolor. All of the diamonds in our pieces are G/H color and SI clarity. Our pieces are meticulously scrutinized by our quality control teams so you can rest assured you've invested in jewelry made to last.

Yes! We proudly assert that all diamonds in Rockman Jewelry product are conflict free based on our close relationship with select number of suppliers who have been individually vetted. All diamonds offered are from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions and the Kimberly Process.

Pure gold is so soft it is rarely used in jewelry. Jewelers deal with various gold alloys, collectively called karat gold. Karat (K) tells the number of parts, by weight, of gold in 24 parts of alloy. The higher the percentage of pure gold, the higher the karat. Pure gold is 24K; 18K is 18 parts fine gold and 6 parts metal; 14K is 14 parts fine gold and 10 parts metal;

HyCeram®, is a hybrid ceramic polymer compound with an intense and high-quality appearance. It combines the advantages of 60% microfine ceramic and modern 3D cross-linked polymers providing a luxury and long lasting material than can be used by artisanal craftsman for the jewelry creation.

To keep your cherished pieces in pristine condition, we recommend removing your jewelry before sleeping, showering, or working out. It is also best to avoid wearing your jewelry during any activity where they would come into contact with harsh chemicals or otherwise be damaged.

We can only repair items that were purchased at www.rockmanjewelry.com.

Please follow the instructions below to start the repair process:

• Complete our Repair Form.
• Send the form by email @ This email address is being protected from spambots. You need JavaScript enabled to view it.
• Someone from our repairs team will reach out within 48 hours of receiving the form with a repair price quote and further instructions.

Please note if your item was purchased through a department store or independent jewelry store, you will need to contact that retailer for repair instructions.

Please note that Rockman Jewelry is not responsible for lost or stolen items.

You may return or exchange your merchandise within 14 days. Learn more about our return and refund policy.

Custom designed merchandise and items engraved with personalized information cannot be returned or exchanged. Learn more about our return and refund policy.

All website products are made to order by our artisanal craftsman.

We need 3 to 5 business days for our products to be produced exclusive for you. During peak season (i.e. Black Friday), please provide us up to 2 more business day for the completion of your order.

We will send you a Dispatch Email with your tracking number as soon as your goods are dispatched. You should receive your goods within 5 - 8 business days from the time of dispatch.

Upon dispatch of your order a tracking number is send to you via e-mail, with all your DHL shipping details. From there you can track the process of your order until delivery.

Express Delivery within 2 business days of dispatch is only available in E.U. with an extra fee of 15€.

Please note that EKAN SA is not responsible for lost or stolen items once declared “delivered” by the carrier. If your package is lost in transit, please email us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it. In the case of a lost or stolen package, we, the shipper, will file a claim with the mail carrier on your behalf. When submitting a report, it can take 8-10 business days for the claim to be completed. EKAN SA is unable to replace the lost or stolen item until the claim is resolved with the mail carrier.

Send us an email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone us at : +30 210 7239 033 Monday to Friday 09:00 – 16:00 (GMT+3) or send a letter to: Customer Services Department EKAN SA ,Arnis 14 & Aiginitou 14-16 St., GR11528 Athens Greece.