We deliver our creations worldwide excluding Greece, Spain, Romania and Bulgaria.

Free standard delivery applies to all orders placed on the Rockman Jewelry Website.

Orders are shipped via DHL.

All website products are made to order by our artisanal craftsman.

We need 3 to 5 business days for our products to be produced exclusive for you. During peak season (i.e. Black Friday), please provide us up to 2 more business day for the completion of your order.

We will send you a Dispatch Email with your tracking number as soon as your goods are dispatched. You should receive your goods within 5 - 8 business days from the time of dispatch.

No dispatch is available in PO Box address.

Please note that you will need someone to sign and accept delivery.

Customs, and other taxes on international returns must be paid entirely by the customer.

We reserve the right to change or discontinue free delivery at any time.

Express Delivery within 2 business days of dispatch is only available in E.U. with an extra fee of 15€.

Lost or Damaged package

Please note that EKAN SA is not responsible for lost or stolen items once declared “delivered” by the carrier. If your package is lost in transit, please email us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it. In the case of a lost or stolen package, we, the shipper, will file a claim with the mail carrier on your behalf. When submitting a report, it can take 8-10 business days for the claim to be completed. EKAN SA is unable to replace the lost or stolen item until the claim is resolved with the mail carrier.